For ecommerce brands doing $250K–$25M annually

Your AI
engine never
logs off.

Outfield implements operational AI systems that automate customer service, connect your tools, and give you executive visibility — so you stop firefighting and start growing.

We do not sell AI. We implement business systems.

5–20
hours saved weekly per manager
26–56%
of customer service tickets automated
0
long-term contracts. Month-to-month.
30 days
risk-free. If no value, you don't pay.
The problem

You're running a business.
Not a helpdesk.

You do everything yourself.

Reply to customer emails. Check order status. Follow up with vendors. The 3-hour daily tax that keeps you from growing.

You have no visibility.

Inventory is a guess. Cash flow is a mystery. Who's performing and who's not — you find out at the worst time.

Every hire is expensive.

Customer service. Operations. Reporting. You're hiring $50K–$80K people to do work a well-implemented AI system handles for a fraction of the cost.

Tools don't talk to each other.

Shopify, Amazon, QuickBooks, ShipStation, Gmail — all generating data that sits in silos. Your team spends hours joining dots that should be joined automatically.

Outfield was built to solve exactly this.

What we build

Four ways your business changes.

01

Task Replacement

AI handles your repetitive customer service: order status, return processing, invoice questions, shipping inquiries. Your team focuses on customers who actually need a human.

  • Customer service automation
  • Email triage & routing
  • Vendor follow-up
  • Inventory alerts
02

Business Clarity

One executive dashboard that shows what you actually need to know — sales trends, cash position, inventory health, team performance — updated in real time, not manually compiled every Monday.

  • Executive KPI dashboard
  • Cash flow summaries
  • Inventory reporting
  • Operations monitoring
03

Time Savings

5–20 hours recovered per week per manager. That's one to two days reclaimed from reactive work. Founders spend it on revenue strategy. Managers spend it on their teams.

  • Automated meeting summaries
  • Report generation
  • Data entry elimination
  • Follow-up automation
04

Process Automation

Shopify, Amazon, Walmart, QuickBooks, ShipStation, Gmail, Slack — connected into one system that runs without manual triggers. Fewer mistakes, faster operations, consistent execution.

  • Shopify–QB sync
  • Multi-channel order routing
  • ShipStation automation
  • CRM updates
Service packages

Three tiers. One goal: measurable ROI.

Starter AI

1–5 employees · $250K–$2M
$997 setup
$297 / month
  • AI opportunity audit
  • 1 automation workflow
  • Executive daily summary
  • KPI dashboard
  • Monthly optimization review
5–10 hours saved per week
Most popular

Growth AI

5–20 employees · $2M–$10M
$4,997 setup
$997 / month
  • Full business audit
  • Up to 5 automations
  • Executive dashboard
  • Reporting automation
  • Customer service workflows
  • Operations monitoring
  • Monthly strategy call
20–40 hours saved per month

AI Operating System

10–50 employees · $10M–$25M
$14,997+ setup
$2,500–$5,000 / month
  • Complete AI implementation
  • Custom AI assistants
  • Department automation
  • Executive reporting suite
  • Operations command center
  • Inventory & financial monitoring
  • Ongoing optimization
1 part-time to full-time employee equivalent
The Wild Offer

Risk-free implementation.
No long-term lock-in.

A
If we cannot demonstrate measurable value within the first 30 days, you don't pay the implementation fee.
OR
B
If after 30 days you decide the solution does not provide value, we continue working at no charge until it does.
No long-term contracts. Cancel anytime. Only measurable business results trigger payment.

The owner who builds this out
wins. The one who waits loses.

Ecommerce brands that implement AI now compound their advantage every month. Those who wait spend another year hiring people to do work that machines should be handling — and pay for it with their own time.

Outfield builds the systems. You run the business.